RALEIGH, N.C. and ‘S-HERTOGENBOSCH, the Netherlands, Dec. 2, 2013 – HealthLink Europe, an ISO 13485:2012 certified company that specializes in front and back office support, including customer service, VAT deferment, logistics, and fulfillment services for medical device companies, has announced the addition of Marie José van Densen as Manager of the Customer Care Division in parallel with the appointment of HealthLink veteran Joachim de Jong as Director of Global Account Management.
The new position for Mr. de Jong coincides with HealthLink’s expansion of the existing Account Management program. Under Mr. de Jong’s leadership, Account Managers will focus on client relationship management and will ultimately be responsible for client satisfaction at HealthLink.
“With the addition of our new Account Management program to our current customer care portfolio we strive to deliver best in class services,” explains Mr. de Jong. “At HealthLink, we want our clients to be able to focus on their core business while we concentrate on caring for our clients’ business as our own.”
As Mr. de Jong steps into his new role, Marie José van Densen will be taking over the Customer Care division of HealthLink Europe. Mrs. Van Densen comes to HealthLink with a 15-year history in managing back-office organization and in her new role she will continue to enhance the efficiency, quality, and professionalism of the HealthLink Europe Customer Care team to achieve a well developed customer-centric organization.
ABOUT HEALTHLINK EUROPE:
HealthLink Europe is 100% medical, ISO 13485 certified, specializing in class II and III devices and their associated regulatory requirements. Acting as an extension of its customers’ business, HealthLink provides Customer Care, Financial Services, Warehousing, Logistics, Fulfillment and Value Added Services, IT Support, Authorized Representative Services, and more.
For more information, visit www.healthlinkeurope.com, or call (800) 781-8926.
For media inquires, please contact Savanna Bohlman Fann at (800) 781-8926.