Warehousing, Logistics & Fulfillment

HealthLink operates under a unified Quality Management System (QMS) applicable for all of our locations. Located in logistics hubs, our North American facility in Memphis, TN and our European location in the Netherlands are ISO 13485 certified.

We also manage multiple strategic stock locations worldwide, allowing us to provide our clients with a global solution to their customer care and logistic needs. All of our facilities and strategic stock locations operate with the same Transport Management System (TMS) and Warehouse Management System (WMS).

Inbound & Putaway

• After receipt of the ASN our warehouse will receive products and validate ASN with physical receipt of goods.
• Inbound validation includes barcode scanning of SKU, LOT, BATCH, SN, UDI.
• Four eyes principle requires a second warehouse operator to validate before putaway to designated warehouse location.

Fulfillment & Outbound

• Client instructions maintained in ISO 13485 QMS
• All items are scanned with smart scanners to ensure accuracy when fulfilling orders
• Capture lot number for all products
• Serial numbers for receivers and transmitters
• Pick verification with LOT, BATCH, SN and or UDI traceability
• Custom customer packing slip, including customer PO# and customer logo
• Packaging & ship instructions according to client’s specific requirements
• Allocate transport via select carrier program (best price, best quality)
• Complete order and move to export area