Warehousing, Logistics & Fulfillment

HealthLink operates under a unified Quality Management System (QMS) applicable for all of our locations. Located in logistics hubs, our North American facility in Memphis, TN and our European location in the Netherlands are ISO 13485 certified.

We also manage multiple strategic stock locations worldwide, allowing us to provide our clients with a global solution to their customer care and logistic needs. All of our facilities and strategic stock locations operate with the same Transport Management System (TMS) and Warehouse Management System (WMS).

Inbound & Putaway

  • After receipt of the ASN our warehouse will receive products and validate ASN with physical receipt of goods.
  • Inbound validation includes barcode scanning of SKU, LOT, BATCH, SN, UDI.
  • Four eyes principle requires a second warehouse operator to validate before putaway to designated warehouse location.


  • Warehouse designed for life science industry
  • ISO 13485 certified, FDA registered
  • Scalable temperature controlled environments (15-25C or 59-77F) 
  • Cold storage locations available
  • Humidity monitoring
  • 24/7 temperature monitoring, notifications & reporting

Fulfillment & Outbound

  • Client instructions maintained in ISO 13485 QMS
  • All items are scanned with smart scanners to ensure accuracy when fulfilling orders
  • Capture lot number for all products
  • Serial numbers for receivers and transmitters
  • Pick verification with LOT, BATCH, SN and or UDI traceability
  • Custom customer packing slip, including customer PO# and customer logo
  • Packaging & ship instructions according to client’s specific requirements
  • Allocate transport via select carrier program (best price, best quality)
  • Complete order and move to export area

Transport Management

  • HealthLink operates a fully integrated transport management system (TMS) that is connected to all major carriers
  • Specialized carriers can be used for direct courier deliveries or temperature controlled requirements, including international shipments
  • Our system automatically chooses a carrier based on destination, cost and on-time delivery performance
  • Control Tower offers real-time visibility for tracking, tracing and delivery of every order

Inventory Control & Management

  • Stock accuracy and LOT, BATCH, SN and or UDI traceability
  • 24/7 visibility and traceability of inventory and operational data
  • Customized reporting

Do you have any questions?

  • Please leave your contact details using the form below. We will contact you as soon as possible after receipt of your message.