Healthlink Europe - European Medical Device Logistics


HealthLink Europe
serves as an extension of your business, providing both front and back office support services, in addition to warehousing and logistics expertise. Our clients benefit from our vertically integrated suite of services, including VAT deferment, without having to set up their own costly infrastructure.

HealthLink Europe is 100% medical, ISO 13485 certified, specializing in class II and III devices and their associated regulatory requirements.

We provide customized country-by-country support for our clients’ customers including: hospitals, doctors’ offices, clinical sites, laboratories, health clinics, distributors, and consumers.

Our multi-lingual customer care specialists have experience in liaising with our clients and customers in a complicated process environment.

HealthLink Europe currently serves more than 70 medical device companies in the EMEA region, ranging from emerging businesses to multi-national corporations, from our facilities in the Netherlands and North America.

We surpass other product and order fulfillment companies by focusing completely on the medical device industry and providing the back office and customer support that our clients depend on for successful operations in Europe.

We provide a number of services including Direct Sales Support, Customer Service, Financial Services, Logistics, Fulfillment and Value Added Services, IT Support, Authorized Representative.

Testimonial

  • Refurbishment is 70% of our business, so speedy return to inventory is important. Prior to Health Link, return time averaged six-to-eight weeks. Now, it's been reduced to four, and we have garnered more goodwill from our customers.
        

  • No one does the customer service piece like HealthLink.
        

  • There were many good reasons why we selected HealthLink Europe as our partner for Europe. But above all, we really felt that our business would be their business.
        

  • With HealthLink Europe, it's all customizable and transitionable.
        

  • If you don't get the customer service and distribution right, you're vulnerable. HealthLink offers a tremendous competitive advantage.
        

  • HealthLink's composite 2009 performance on outbound order compliance was 99.996% - setting an industry standard
        

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