Everyone, please give a round of applause for our February Employee Spotlight, Carla Niemeijer! 5 ½ years ago, Carla started with HealthLink as a Customer Care Teamlead. Now, Carla is a veteran Customer Care Division Manager and makes sure our customers are her primary focus.
If you speak with anyone who works with Carla internally or our customers who have had the privilege of working with her, you will hear nothing but positive comments. Carla has a tremendous impact on her colleagues and everyone she comes in contact with. She strives to make our clients feel heard while improving their experience with HealthLink. She surpasses this goal on a regular basis and is a prime example of what HealthLink sets out to achieve.
On a personal note, Carla loves to live a healthy and Burgundian lifestyle. She enjoys spending her time outside of work with her husband, children, dog, and friends. You can probably find her enjoying the outdoors as well, walking, playing tennis or golf, and maybe reading a nice book. Carla and her husband have been married for 32 years, and have two daughters who are 21 and 24 years old.
Carla’s favorite quote is “Do more of what makes you happy.” I think we can all take some inspiration from Carla’s lifestyle and strive for success, happiness, and dedication. We sure are lucky to have Carla on our team! Thank you for your years of service to HealthLink and for continuing to improve our customers’ experience, Carla!