HealthLink Europe is helping U.S.-based Vidacare Corporation expand its business internationally

“There were many good reasons why we selected HealthLink Europe as our partner for Europe. But above all, we really felt that our business would be their business.”

Kevin Johnson
Senior Director of Operations
Vidacare Corporation

 RALEIGH, N.C., and S’HERTOGENBOSCH, the Netherlands, May 13, 2013—HealthLink Europe, an ISO 13485:2012 Medical Device Support Services and Distribution Company that has been providing European sales, customer service and logistics support to the U.S. device industry since 1994, announced today that it is helping Vidacare expand its business in Europe.

“I would most certainly recommend that any U.S.-based medtech looking to establish itself in Europe take a very close look at HealthLink Europe,” said Kevin Johnson, a medical device industry veteran with a long track record of successful medical device start-ups; he is Senior Director of Operations at Vidacare and responsible for managing Vidacare’s supply chain strategy as well as supervising manufacturing and distribution operations both domestically and internationally. 

“We like to work with successful companies and help them become even more successful. Vidacare has positioned itself as one of the leading companies for immediate vascular access,” said Richard “Rick” Hughes, President of HealthLink Europe.

ABOUT VIDACARE CORPORATION

Established in 2001, Vidacare Corporation is the pioneer of a broad technology platform for accessing the intraosseous (inside the bone) space. Privately held, the company is based in San Antonio, Texas, and its products are marketed in over 50 countries worldwide.

VidaCare's Business is HealthLink's Business

HealthLink Europe Expands its Logistics Capabilities in Europe for U.S.-based Medtech Companies

“We are the gateway to Europe for U.S.-based medical technology companies,” says Rick Hughes, President, HealthLink Europe.

 

RALEIGH, N.C., and S’HERTOGENBOSCH, the Netherlands, April 23, 2013— HealthLink Europe, an ISO 13485:2012 Medical Device Support Services and Distribution Company that has been providing European sales, customer service and logistics support to the U.S. device industry since 1994, announced today that it has expanded its logistics capabilities on behalf of U.S.-based medtech companies who conduct business in Europe.

“The handling and shipping of medical devices requires the highest level of control, and HealthLink Europe emphasizes providing customers with complete reliability and traceability for our U.S.-based customers doing business throughout Europe,” said Ton van den Oetalaar, Director, Logistics Division, HealthLink Europe. Mr. van den Oetalaar previously served in logistics management positions at TYCO and DHL earlier in his career.

“Multinational medical manufacturers face a fragmented group of logistic companies ranging from multibillion dollar organizations to smaller regional operators. all claiming to be experts. We at HealthLink Logistics are 100% medical and distinguish ourselves by striving for continuous improvement, focusing on higher quality, lower costs, and sustainable performance. Our flexibility, personal service, and constant focus on our customers’ requirements builds trust and transparent partnerships,” added Rick Hughes, President of HealthLink Europe.

ABOUT HEALTHLINK EUROPE

HealthLink Europe is an ISO 13485:2012 Medical Device Support Services and Distribution Company with facilities in the Netherlands and the United States. North American Medical Device Manufacturers use its services to serve their customers throughout Europe, increasing margins and revenues, using HealthLink’s flexible and scalable model.

Acting as an extension of its customers’ business in Europe, HealthLink provides Customer Care Services, Financial Services, Warehousing and Logistics, Fulfillment and Value Added Services, IT Support, and Authorized Representative services, and more. For more information, visit  www.healthlinkeurope.com, or call Toll Free:(800) 781-8926.

HealthLink Europe expands its logistics capabilities in Europe.

Workshop: Overcoming the Challenges of Commercializing in Europe - San Francisco, CA, Jan. 8, 2013

This session features three CEO's currently involved with companies that are commercialized in Europe. This interactive roundtable is designed to cover main themes for product growth in Europe, as well as analysis of particular key developmental milestones.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange a meeting.

HealthLink Europe Announces Vertical Integration of Services

HealthLink Europe expands footprint in Europe for U.S.-based medtech companies, vertically integrating key operations and services

“We are the gateway to Europe for U.S.-based medical technology companies.” Rick Hughes, President, HealthLink Europe

RALEIGH, N.C., and TILBURG, the Netherlands, Jan. 31, 2013—HealthLink Europe, an ISO 13485:2012 Medical Device Support Services and Distribution Company that has been providing European sales, customer service and logistics support to the U.S. device industry since 1994, announced today that its operations and services are now vertically integrated for specific functions of the Company.

“We are extremely pleased that our operations and services are vertically integrated throughout our Company,” said Joost van den Heuvel. Chief Operating Officer. “We now combine 19 years of in-depth working knowledge about the European medical markets along with full logistics solutions and related services with our own employees and resources.

“The fact that we now control all the aspects of our operations means that the level of services we provide to our clients is superior and seamless,” van den Heuvel said. “This new vertical integration, combined with our ability to be electronically connected with strategic clients, allows us to provide seamless service as a direct extension of these clients’ operations.”

“We are very proud to be an integral part of the European operations for our U.S.-based medical technology clients,” said Richard “Rick” Hughes, President of HealthLink Europe.  “From logistics and order fulfillment, to customer care call center, to sales and accounts receivable and much more, we are the European business operation for more than 70 great medtech companies.”

ABOUT HEALTHLINK EUROPE

HealthLink Europe is an ISO 13485:2012 Medical Device Support Services and Distribution Company with facilities in the Netherlands and the United States. North American Medical Device Manufacturers use its services to serve their customers throughout Europe, increasing margins and revenues, using HealthLink’s flexible and scalable model.  Acting as an extension of its customers’ business in Europe, HealthLink provides Customer Care Services, Financial Services, Warehousing and Logistics, Fulfillment and Value Added Services, IT Support, and Authorized Representative services, and more.  www.healthlinkeurope.com, Toll Free: (800) 781-8926.

HealthLink Europe Announces Vertical Integration of Services

IN3 - San Francisco, CA, Oct. 15-17, 2012

HealthLink Europe will be attending the IN3 Medical Device 360 conference in San Francisco, CA from October 15-17, 2012.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange a meeting.

More Articles...

  1. TCT - Miami, FL, Oct. 23-24, 2012
  2. NASS - Dallas, TX, Oct. 25-26, 2012
  3. OCTANe Conference - Irvine, CA, Oct. 11-12, 2012
  4. Round Table Discussion at OneMedForum - San Francisco, CA, Jan. 7-9, 2013

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Testimonial

  • Refurbishment is 70% of our business, so speedy return to inventory is important. Prior to Health Link, return time averaged six-to-eight weeks. Now, it's been reduced to four, and we have garnered more goodwill from our customers.
        

  • No one does the customer service piece like HealthLink.
        

  • HealthLink offers 'distribution on steroids'.
        

  • With HealthLink Europe, it's all customizable and transitionable.
        

  • If you don't get the customer service and distribution right, you're vulnerable. HealthLink offers a tremendous competitive advantage.
        

  • HealthLink's composite 2009 performance on outbound order compliance was 99.996% - setting an industry standard
        

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