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RALEIGH, N.C., and TILBURG, the Netherlands, March 26, 2008 - HealthLink
Europe, an ISO 13485 Medical Device Support Services and
Distribution Company that has been providing European customer
service and logistics support to the North American device
industry since 1994, announced today that it has expanded its
customer service and logistical support services relationship
with Transoma Medical on behalf of its
DSI (Data Sciences
International) division, whose customers are research
labs that can be found in academic and government institutes and
nearly every major pharmaceutical company.
"Our relationship has evolved," said
Kristi Lloyd,
Logistics Manager for Transoma Medical, which is pioneering
technologies that are transforming how physicians gather cardio,
vascular and other vital patient data in real-time. "In
the beginning, we were sending HealthLink a small amount of
inventory and directions with what to do with it, and they would
fulfill the orders and ship the products. But with our expanded
relationship, HealthLink is now providing us with a full
complement of customer service/sales-and-marketing support
functions. For example, HealthLink manages our European orders,
talks to our customers, facilitates returning product from our
European customers, and invoices our customers. In fact,
HealthLink is our fiscal representative in Europe. No doubt, they are a key
service-supplier to us. Our European customers tell us
frequently how much they appreciate our European presence and
expanded services we are able to provide them, seamlessly,
through HealthLink Europe."
"Knowing that their products and customers are being cared for
at the highest standards possible gives Transoma Medical peace
of mind," added Richard
("Rick") Hughes, President of HealthLink Europe.
ABOUT TRANSOMA MEDICAL
Transoma Medical, Inc. (www.transomamedical.com), headquartered
in St. Paul, Minn., is a medical technology company engaged in
developing, manufacturing and distributing implantable,
subcutaneous, wireless diagnostic and monitoring products.
Transoma's DSI (Data Sciences International) division is the
leading supplier of wireless, physiologic monitoring equipment
and a significant supplier of related data acquisition and
analysis products used in biomedical research, including
preclinical drug discovery and development.
ABOUT HEALTHLINK EUROPE
HealthLink Europe (www.healthlinkeurope.com) is an ISO 13485
Medical Device Support Services and Distribution Company with
facilities in the Netherlands and the United States. North
American Medical Device Manufacturers use its services to serve
their customers throughout Europe, increasing margins and
revenues, using HealthLink's flexible distribution model.
Acting as an extension of its customers' business in Europe,
HealthLink provides Direct Sales Support, Customer Service,
Financial Services, Logistics, Fulfillment and Value Added
Services, IT Support, and Authorized Representative services,
and more.
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