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RALEIGH, N.C., and TILBURG, the Netherlands, July
28, 2008-HealthLink Europe, an ISO 13485 Medical Device Support Services
and Distribution Company that has been providing European customer
service and logistics support to the North American device industry
since 1994, announced today that it is
marking its first anniversary in working with Alveolus to help the
company manage its customer service function throughout Europe.
Alveolus is an emerging leader in the development of non-vascular
interventional stent technology. Non-vascular stenting is the use of
devices (stents) to create an artificial pathway, support structure, or
opening for hollow-lumen organs that are closed or obstructed due to
cancerous lesions or benign disease. The company's advanced stenting
technology is designed to enhance the quality of life for patients who
suffer from malignant pulmonary and gastrointestinal obstructive lumen
diseases. The company's products are developed by physicians for
physicians-i.e., interventional pulmonologists, gastroenterologists, and
interventional radiologists-for use in the lungs, esophagus, and the
biliary ducts of the human body.
"HealthLink Europe performs our European customer service function,"
explains David R. Hamilton, Director of Corporate Compliance and
Operations for Alveolus, based in Charlotte, N.C. "From our European
customers' point of view, HealthLink Europe is the contact point with
Alveolus in the EU, with a local address, phone and fax number.
Utilizing the services of HealthLink Europe, we've eliminated delays due
to time zones, as well as reduced any cross-cultural differences,
allowing Alveolus to better serve our European-based customers from the
U.S."
"We are very please to be a part of the critically important business of
Alveolus," says Richard "Rick" Hughes, President of HealthLink Eurpoe.
"And we of course are extremely proud to be a material factor in their
European success."
ABOUT HEALTHLINK EUROPE
HealthLink Europe (www.healthlinkeurope.com) is an ISO 13485 Medical
Device Support Services and Distribution Company with facilities in the
Netherlands and the United States. North American Medical Device
Manufacturers use its services to serve their customers throughout
Europe, increasing margins and revenues, using HealthLink's flexible
distribution model. Acting as an extension of its customers' business in
Europe, HealthLink provides Direct Sales Support, Customer Service,
Financial Services, Logistics, Fulfillment and Value Added Services, IT
Support, and Authorized Representative services, and more.
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