Healthlink Europe - European Medical Device Logistics


HealthLink Europe serves as an extension of your business, providing both front and back office support services, in addition to warehousing and logistic expertise. Our clients benefit from our vertically integrated suite of services, including VAT deferment, without having to set up their own costly infrastructure.

HealthLink Europe is 100% medical, ISO 13485 certified, specializing in class II and III devices and their associated regulatory requirements.

We provide customized country-by-country support for our clients’ customers including: hospitals, doctors’ offices, clinical sites, laboratories, health clinics, distributors and consumers.

Our multi-lingual customer care specialists have experience in liaising with our clients and customers in a complicated process environment.

HealthLink Europe currently serves more than 70 medical device companies in the EMEA, ranging from emerging businesses to multi national corporations with facilities in the Netherlands and North America.

We provide a number of services including Direct Sales Support, Customer Service, Financial Services, Logistics, Fulfillment and Value Added Services, IT Support, Authorized Representative.

Testimonial

  • Refurbishment is 70% of our business, so speedy return to inventory is important. Prior to Health Link, return time averaged six-to-eight weeks. Now, it's been reduced to four, and we have garnered more goodwill from our customers.
        

  • No one does the customer service piece like HealthLink.
        

  • HealthLink offers 'distribution on steroids'.
        

  • With HealthLink Europe, it's all customizable and transitionable.
        

  • If you don't get the customer service and distribution right, you're vulnerable. HealthLink offers a tremendous competitive advantage.
        

  • HealthLink's composite 2009 performance on outbound order compliance was 99.996% - setting an industry standard
        

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